Last Updated: August 28, 2026
At Apollo Fashions Urbanwear, we are committed to providing a secure, transparent, and hassle-free checkout experience. This Payment Policy outlines the payment methods we accept, how your transactions are processed, and the measures we take to protect your financial information.
1. Currency & Pricing
All transactions on our website are conducted in United States Dollars (USD). The total amount displayed at checkout will include:
- Product price of your selected items
- Applicable taxes (if any), calculated and displayed at checkout before order confirmation
- Shipping (free shipping on all orders)
There are no hidden fees. What you see at checkout is exactly what you pay.
2. Accepted Payment Methods
We partner with industry-leading payment processors to offer a secure checkout experience. We currently accept the following payment methods:
- Credit & Debit Cards: Visa, Mastercard, American Express, and Discover
3. Transaction Security
Your financial security is our top priority. We have implemented the following measures to ensure your payment information is always protected:
- SSL/TLS Encryption: Our website uses 256-bit SSL/TLS encryption to ensure that all data you enter during checkout is securely encrypted. When you visit our website or proceed to checkout, your browser will display a secure lock icon and an "https://" prefix, indicating that the connection is encrypted.
- PCI DSS Compliance: Our payment system is fully compliant with the Payment Card Industry Data Security Standard (PCI DSS Level 1) — the highest level of certification. We do not store or have direct access to your full credit card details. All sensitive payment data is handled by PCI DSS compliant third-party payment processors.
- Your payment information is securely encrypted during transmission. Throughout the entire payment process, your data is protected by multiple layers of security.
4. Order Authorization
By completing a purchase on our website, you confirm that you are the authorized user of the payment method provided and that the information submitted is accurate and complete. If any order is flagged for security concerns, our team may contact you to verify the information before processing.
5. Payment Issues
If your payment is declined or you experience any issues during checkout, please try the following:
- Double-check that your billing address, card number, expiry date, and CVV are entered correctly
- Ensure your card has sufficient funds or available credit
- Contact your bank or card issuer to confirm whether the transaction was blocked for security reasons
- Try a different card (Visa, Mastercard, American Express, or Discover)
- Disable VPN or try a different browser/device if the checkout page is not loading properly
Pending / Temporary Authorization Holds
In some cases, your bank or payment provider may place a temporary authorization hold (shown as "pending") even if the payment does not complete successfully. These holds are controlled by your bank and typically disappear automatically within 3–10 business days. If you believe a hold is taking too long to release, please contact your bank for assistance.
Duplicate Charges
If you believe you were charged more than once, please contact us immediately with your order number (if available) and a screenshot of the transaction(s). We will review the payment records and assist you as quickly as possible.
If the issue persists, please contact us at info@apollofashionsurbanwear.com. We aim to respond within 24 hours.
6. Billing Description
Important: The charge on your credit card statement will appear as "APOLLO FASHIONS URBANWEAR". If you see this name on your statement, it is a legitimate transaction. If you have any questions about a charge, please contact us.
7. Order Modifications & Cancellations
Modifications
You may request to modify your order (including shipping address or items) within 2 hours of placing your order. Contact us immediately at info@apollofashionsurbanwear.com with your order number. After 2 hours, your order may have entered our fulfillment process and modifications may not be possible.
Cancellations
Orders may be cancelled within 2 hours of placement, provided they have not yet shipped. To cancel, please contact us immediately with your order number. If your order has already shipped, please follow our Return Policy to return the items for a refund.
Order Cancellation by the Store
We reserve the right to cancel orders in the following circumstances:
- Payment cannot be verified or authorization fails
- Billing or shipping information appears invalid or fraudulent
- Items are out of stock or discontinued
- Pricing errors are identified
- Unusual order patterns or suspected fraud
If we cancel your order after payment has been processed, you will receive a full refund to your original payment method within 10 business days.
8. Shipping Costs
We offer free shipping on all orders. We do not charge any handling or processing fees.
9. Contact Information
- Store Name: Apollo Fashions Urbanwear
- Email: info@apollofashionsurbanwear.com
- Phone: +1 (281) 561-6649
- Address: 10941 Bissonnet St, Houston, TX 77099
- Business Hours: Monday–Saturday: 10:00 AM – 8:00 PM | Sunday: 12:00 PM – 5:00 PM (CST)