Privacy policy

Apollo Fashions Urbanwear ("we," "us," or "our") values your privacy. This Privacy Policy explains how we collect, use, protect, and share your personal information.

1. Information We Collect

We may collect the following types of information:

  • Personal Identity Information: name, email address, phone number, shipping address, billing address
  • Payment Information: credit card number, debit card number (securely processed by third-party payment processors; we do not store full card numbers directly)
  • Technical Information: IP address, browser type, operating system, cookie data, browsing history
  • Order Information: items purchased, order date, order amount

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Communicate with you regarding customer service matters
  • Improve our website and services
  • Prevent fraud and unauthorized transactions
  • Comply with legal obligations
  • Send marketing communications (only with your consent)

3. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: with third parties that provide services to us (e.g., payment processors, logistics partners, email service providers)
  • Legal Requirements: when required by law or to protect our rights
  • Business Transfers: in the event of a merger, acquisition, or sale of assets

4. Data Security

We take the following measures to protect your information:

  • SSL/TLS Encryption: We use 256-bit SSL/TLS encryption to protect the security of your data during transmission, ensuring that your personal information is not intercepted or stolen as it travels from your browser to our servers.
  • PCI DSS Compliance: Our payment processing system is PCI DSS Level 1 compliant, ensuring secure handling of payment information. We do not store or have direct access to your full credit card details.
  • CCPA Compliance: We comply with the California Consumer Privacy Act (CCPA). See Section 7 below for details.

While we implement reasonable security measures, no method of Internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to protecting your information to the best of our ability.

5. Cookie Usage

We use cookies and similar technologies to:

  • Remember your shopping cart contents
  • Analyze website traffic and usage patterns
  • Personalize your browsing experience
  • Improve website functionality

You may choose to disable cookies in your browser settings; however, this may affect certain website features.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Withdraw your consent

To exercise any of the above rights, please contact us via:

We will respond to your request within 45 days of receipt. We may request additional information to verify your identity.

7. California Consumer Privacy Act (CCPA) Rights

If you are a California resident, you have the following additional rights under the CCPA:

  • Right to Know: You have the right to know the categories of personal information we collect, their sources, purposes, and with whom we share them.
  • Right to Delete: You have the right to request deletion of personal information you have provided to us (subject to certain statutory exceptions, such as completing a transaction, detecting security events, or exercising free speech rights).
  • Right to Opt-Out of Sale: You have the right to request that we do not sell your personal information. We do not sell your personal information.
  • Right to Non-Discrimination: Exercising your CCPA rights will not result in discriminatory treatment by us.
  • Right to Data Portability: You have the right to request a portable copy of the personal information you have provided to us.

CCPA Scope Note: The above rights apply to California residents. If you are not a California resident, you are still entitled to the basic rights listed in Section 6.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. Specific retention periods include:

  • Account information: Retained for the duration of the account
  • Order information: Retained for 5 years (for financial records and tax compliance)
  • Marketing preferences: Until you choose to opt out

9. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have inadvertently collected personal information from a child under 13, we will promptly delete that information.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The updated policy will be posted on this page with a revised "Last Updated" date. Material changes will be communicated to you via email or website notice. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy, please contact:

  • Store Name: Apollo Fashions Urbanwear
  • Email: info@apollofashionsurbanwear.com
  • Phone: +1 (281) 561-6649
  • Address: 10941 Bissonnet St, Houston, TX 77099
  • Business Hours: Monday–Saturday: 10:00 AM – 8:00 PM | Sunday: 12:00 PM – 5:00 PM (CST)